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Friday, April 23, 2021 Live Webcast

Outstanding Client Service: 10 Key Ways to Create Client Satisfaction and Get Referrals (X4-2980618)

2:00 PM - 5:37 PM EDT
webcast

Vendor Platform

4.0 CPE Credits in PD

OVERVIEW

In a competitive economy, CPA's and their firms need a way to stand out. The best way to do this is to give outstanding service to your clients. In this experiential workshop, you’ll learn skills that lead to dramatic client satisfaction. In addition, yo

DESIGNED FOR

This course is designed for any CPA who wants to increase the number of clients they have, or is interested in raises their rates and dealing with a higher level of service and clientele.

BENEFITS

  • Build trust and rapport with your clients, co-workers, and others
  • Negotiate more effectively by using advanced persuasion techniques
  • Stand out as a professional in a way that leads to increased success, satisfaction and refer

HIGHLIGHTS

  • Communicate more powerfully with clients and other CPA's by understanding human behavior • How to judge if your communication is effective in motivating someone • How to get someone to really hear you and how to really hear what so

COURSE LEVEL

Basic

PREREQUISITES

None

ADVANCE PREPARATION

None

INSTRUCTOR

Jonathan Robinson

Jonathan Robinson

Frank Sanitate Associates