This program discusses a more inclusive look at the generations, with a focus on communication methods to bridge the gaps.
DESIGNED FOR
Managers, Supervisors and Leadership
BENEFITS
Understand the modern workforce, from both a generational angle and from a societal viewpoint.
Realize that our communication patterns must change to reach across the workforce
Prioritize the effort based on the makeup of the workforce, with Millennials the largest cohort
Strategies and tips for managing the new workforce
A reminder about the importance of Ethics and Integrity to the sustainability of a high-performing cultureHIGHLIGHTS
- Recognize the shifts happening in the generations that make up the workforce – how to read and react to those shifts
- Identify effective communication strategies using a mix of communication channels across generations, while maintaining a consistent message
- Identify strategies for keeping high-performing talent from across all generations
- Recognize the main types of information and how to use them to best reduce information overload
- Identify the three core values that all generations have in common as the most important
PREREQUISITES
At least one year managerial experience