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Wednesday, May 22, 2024 Live Webcast

Controller Series: Sending and Receiving the Gift of Feedback (X3-4384041)

1:00 PM - 2:00 PM EDT
webcast

Vendor Platform

1 CPE Credits in MT

OVERVIEW

In our daily professional and personal lives, we are constantly giving and receiving feedback. Feedback is essential to our overall personal and professional development. However, the perception of feedback tends to make the receiver very defensive and the sender seem abrasive. This course will provide strategies to give and accept feedback graciously, and provide non-offensive feedback and constructive criticism that encourages the person to work on their opportunities with enthusiasm and empowerment.

DESIGNED FOR

Aspiring leaders and leaders of teams and organizations

BENEFITS

  • Identify the three types of feedback and when to use each.
  • Identify the barriers and blind spots in receiving feedback
  • Determine how emotions turn feedback into a battle

HIGHLIGHTS

What are the three types of feedback and when to use each?
Type 1: Evaluation
Type 2: Appreciation
Type 3: Coaching
Commonality in all three
Identify the barriers and blind spots in receiving feedback
Recognize how emotions turn feedback into a battle
Solicited & unsolicited feedback
Key takeaways

COURSE LEVEL

Intermediate

PREREQUISITES

Prior management experience.

INSTRUCTOR

Peter Margaritis

Peter A. Margaritis, CPA, CGMA, MAc

Business Learning Institute

Peter Margaritis, CPA, is a keynote speaker, communication strategist, and improv virtuoso. Peter is the author of two books, Improv Is No Joke: Using Improvisation to Create Positive Results in Leadership and Life and Taking the Numb Out of Numbers: Explaining and Presenting Financial Information with Confidence and Clarity. Peter works with financial professionals to help adapt their mindset and believes that strong communication skills are the most effective way of delivering technical knowledge and building strong business relationships. The underlying premise in everything Peter does is the power of applied improvisation. He focuses his strategies using two powerful words, YES AND along with the concept of listening to understand. This strategy promotes a better connection with customers and clients leading to higher profits and higher retention of employees. Peter has delivered over 500 keynote speeches and workshops in 38 states in the U.S. and across Canada and the Caribbean. His clients range from Fortune 500 companies to family-owned businesses, national, regional & local public accounting firms, and national and state associations. Peter earned is his Bachelor’s in Business Administration from the University of Kentucky, a Master’s Degree in Accountancy from Case Western Reserve University and he is a licensed, non-practicing, CPA in Ohio. He has worked for companies such as Price Waterhouse, Victoria Secret Catalogue (not as a model), two large banking institutions and has managed restaurants in his day. Don’t be surprised – he is Greek. He was also an assistant professor of accounting and taught in the MBA program at THE Ohio Dominican University in Columbus, OH. Peter is also a blogger, writer, humorist and a podcaster. His podcast, Change Your Mindset can be found on his website, along with iTunes, Stitcher and Google Play. You can visit his website (petermargaritis.com) to watch his videos and read his promotional resources which include a variety of magazine articles, along with his weekly blog.

PRICING

$71.00 - Member

$82.00 - Nonmember

Pre-Registration Closed

Online pre-registration for this event is now closed.

ADDITIONAL OPTIONS

Print a registration form

ALSO AVAILABLE

COURSE DEVELOPER

AICPA/NJCPA