The difference between hearing and listening. Listening may be harder than you think.
DESIGNED FOR
- CPAs, accountants and finance professionals
Corporate finance teams
business leaders
BENEFITS
- Recognize why listening is difficult
- Identify eight listening "don'ts"
- Recall three steps for quality listening
HIGHLIGHTS
Types of listening
Levels of listening
Listening to respond
Introverts and extroverts
Listening bias
Body languagePREREQUISITES
None