Conflict can cause a negative impact on you and your relationships. It can often escalate throughout an entire team or with a client.
DESIGNED FOR
Associates, CPAs, CFOs, compliance officers, controllers, executives, internal auditors, managers managing, partners, regulators, risk managers
BENEFITS
Participants will learn how to identify triggers, de-escalate conflict and have difficult conversations.
HIGHLIGHTS
You will learn strategies and tactics to:
- Identify conflict quickly
- Understand your own conflict response style
- Identify what triggers you or other to get angry by learning how the brain works
- Learn how to have a conversation that dissolves conflict
- Tips for learning multiple strategies for managing conflict
COURSE LEVEL
Basic
PREREQUISITES
None
ADVANCE PREPARATION
None