How you say what you say is more important than what you say. According to a UCLA study, 93% of a communicator’s effectiveness is based on non-verbal cues. This foundational program include a focus on the verbal, vocal and visual delivery techniques appropriate for the business environment, which can improve a speaker’s credibility, influence and impact. Depending on the course length other topics include; managing fear, organizing your presentation, increasing attention and interaction, handling questions, infusing humor, creating impactful visuals, and more.
BENEFITS
Manage fear with mental, behavioral, and physical methods
Leverage the verbal, vocal, and visual components of delivery
Discover the attention curve and structure your content to increase attention and action
Field or manage the various question types
Learn tactics for stalling, disagreeing, handling hostility and generating interaction
HIGHLIGHTS
COURSE LEVEL
Intermediate
PREREQUISITES
None
ADVANCE PREPARATION
None
ADDITIONAL NOTES
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.