Often times as HR professionals, we can get caught up in the laws, the processes, the paperwork, and the “rules”. How do we keep the HUMAN in HR and have heart, all while respecting the law, the processes, and the paperwork? In this session, we’ll talk about dealing with difficult employee relations issues while balancing the need for process and procedures. How do you deal with an employee who walks into your office and tells you they’re diagnosed with cancer? How do you handle an employee who just lost a loved one and is grieving in the workplace? What is appropriate and not appropriate to say to someone who is dealing with a difficult situation? What are some practical, tangible, and helpful ways to help employees during crisis and keep the HUMAN and the HEART in HR? Learn how to walk away with strategies that you can implement in the workplace right away.
DESIGNED FOR
All Professionals
BENEFITS
- Understand how to tangibly help employees going through loss and crisis.
- What to say and what not to say to someone dealing with a difficult personal situation.
- Learn about resources available to you as an HR professional that will help your employee(s) dealing with loss and crisis.
HIGHLIGHTS
- Employee Relations
- Employee Engagement
COURSE LEVEL
Intermediate
PREREQUISITES
None
ADVANCE PREPARATION
None